2 Black Men Arrested At Philadelphia Starbucks Receive $1 Settlements | TODAY

2 Black Men Arrested At Philadelphia Starbucks Receive $1 Settlements | TODAY

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About the Author: Sam Caldwell


  1. I was at a donut chain today they had 8 employees in there and 3 customers I was standing in line being ignored . I was getting bad service for way to long ,I asked if anyone was working the counter they looked at me when one employee said What did he say ? I’m not paying attention to him .”They started commenting and laughing? They skin color had nothing to do with the bad service for I’ve been to other locations with fine treatment. But my skin color made me feel out number and I felt I had no to complain.,Surly it’s on camera.Can I get the news and media to help me?

  2. Excuse me this is called loitering and illegal so this is why they were arrested okay they were looking to rob the place it is so wrong also Muslims which need to be busted upside there heads nothing wrong happened

  3. Its not classy to visit an establishment and not patron that business. As a matter of fact it is low class to think anyone can do this. They were asked to make a purchase, they refused. They were given use of the bathroom and after refusing to purchase something they were asked to leave and they refused. I am at a loss at how anyone can use seats otherwise used by paying customers at a cost to someone else. They could have "rented" those seats for a couple of bucks but they refused. They acted as if they felt entitled to those seats and sadly only those that pay should get use of those seats. If you disagree then go to your home and loiter in your kitchen. Starbucks did the right thing by offering a free education for these boys. I think its what they need.

  4. This story is stupid. More liberal outrage and encouragement of breaking the rules. There is nothing positive about this. If those guys had come into my business and didn't patronise and refused to leave I would've done the same and been right to. That's like someone coming into your home and refusing to leave.

  5. I know I always hold real estate deals in a coffee shop, wearing sweat pants, where I refuse to order, want to use the bathroom, and won't leave even when asked. Is that not how business is done?

  6. Y 911 call ya its 😣 to hear her voice say i have to men who refuse to make a purchase or leave my cafe theres no chaos in the background no real crime has Been committed. Its a cafe to hang out with co workers, friends. It be in opinion a silly lawsuit anyway big money loss 4 starbucks and those guys and business and waste of time of lawyers to make a hassle out of just hanging out lol.

  7. They have made history in getting Starbuck Canada nationwide to close for the afternoon for employee sensitivity training. This is a great help to Tim Horton $700 million renovation budget !

  8. This is total bullsh*t. They had a separate settlement besides this, this is just for PR.

    From the Chicago Tribune:

    *"The men reached a separate agreement with Starbucks that includes a confidential “financial settlement as well as continued listening and dialogue,” according to the company. We may never know how much Starbucks is on the hook for. But whatever it is, those men deserve every cent of it.

    In addition to money, Nelson and Robinson also were offered a chance to obtain their undergraduate degrees through a corporate program that pays online college tuition for its employees."* http://www.chicagotribune.com/news/columnists/glanton/ct-met-dahleen-glanton-starbucks-20180504-story.html

  9. Why The New Starbucks Bathroom Policy Is A STEAMING CUP OF FAIL — From A Former Employee’s Perspective
    Posted By Audrey Conklin On 2:07 AM 05/15/2018

    For the year I worked at Starbucks, my manager made it very clear to all the partners at our location that the store’s two bathrooms were for paying customers only. (Starbucks calls its employees “partners” because they get an annual share in the company stock, among other reasons).

    Like many other Starbucks stores, we set a four-digit code on the bathroom locks so they couldn’t be accessed by just anybody. Paying customers had to ask for the code. And it changed every couple of weeks, so even regular customers had to ask. But there were good reasons behind this mandatory system that has recently been changed to allow non-paying customers to use Starbucks bathrooms, too.

    First, the store I worked at was the third busiest in the entire city of Boston, located next door to Mass General Hospital, two large hotels, a train station and a residential neighborhood. The street was also home to many homeless people who slept beneath store awnings and private doorways in early hours of the morning when we opened.

    In Boston, it’s illegal to offer shelter to people abusing substances. The Department of Housing and Community Development (DHCD) and Emergency Assistance (EA) are legally allowed to perform drug tests on those they believe to be under the influence of drugs or alcohol at shelters. Therefore, those who do have alcoholism problems or drug addictions often make the conscious choice to pitch up outside in public areas.

    There were regular vagabonds who walked into our store wanting a cup of water, a warmer (or cooler) climate and to use the bathroom. Of course, bathrooms were off limits to everyone but paying customers. And when the homeless loitered in our store and refused to leave, our friends at the fire department or police station down the road would help us escort them out.

    The issue was more than just cleanliness or comfort for paying customers; the main reason we weren’t allowed to let the homeless use our bathrooms was because my manager had seen multiple instances in which homeless people had gone into the bathrooms before the codes were put into place, or when they waited outside long enough for a customer to walk out and catch the door before it closed, and then locked themselves inside for so long that we had to call the fire department.

    Substance abusers — often homeless — have ruined bathroom opportunities for everyone; businesses cannot take the chance. Those homeless people who take advantage of bathrooms in busy coffee shops and the like use the facilities to do drugs, drink, sleep and sometimes worse.

    There were times when I had to give desperate-looking strangers the awkward line, “Our bathroom is for paying customers only.” There were also times, however, when a woman would rush into the store in tourist gear and ask if her child could use the bathroom in broken English and I would break the rules and give her the code. But I wouldn’t give the code to a suspicious-looking person, and by suspicious-looking I mean lacking general manners, the ability to walk in a straight line and cleanliness.

    When it comes to making a decision of trust, it should go without saying that some people look more trustworthy than others. The old rules encouraged partners to deny non-paying customers access to the bathroom, regardless of race or ethnicity.

    The bathroom policy changed as a continuation of attempts by Starbucks to save its reputation when, last month, a store manager at a Philadelphia branch denied two black men access to the bathroom because they hadn’t purchased anything. When the men waited around afterward for their friend, the manager made a rather impulsive decision — that many blame on her unconscious racial bias — to call the police. When the police arrived at the scene, a bystander recorded the civil encounter in which the police arrest the two men for loitering.

    The video went viral quickly. On the surface, it seems to have reached millions of viewers because so many people relate to the issue of micro- and macro-aggressions like this one, but if you look closely, the video went viral because it’s actually ridiculous. Blame it on the manager’s racial bias if you want — I don’t know the reason why she decided to call the police — but I believe the video went viral because things like this actually don’t happen that often and people become fascinated and angry in the rare event that such events do happen.

    When the news reached Starbucks CEO Kevin Johnson, he came out with this public statement: “The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks Mission and Values. Creating an environment that is both safe and welcoming for everyone is paramount for every store.”

    The statement continues: “Regretfully, our practices and training led to a bad outcome — the basis for the call to the Philadelphia police department was wrong. Our store manager never intended for these men to be arrested and this should never have escalated as it did.”

    And yet the situation did escalate and continues to escalate further, largely due to public outcry, which leads us to my second point.

    After the incident, Starbucks announced that it would close over 8,000 of its stores on May 28, 2018, so its partners could participate in implicit bias training, which most agree isn’t a real solution to the issue at stake. Rather, it was a public display of Starbucks making active plans to address a problem instead of just issuing an apology.

    Weeks after the bias training announcement, Starbucks chairman Howard Schultz announced on May 11 that Starbucks changed its bathroom policy so that store restroom facilities are now open to “all.” But Schultz made it clear that Starbucks does not “want to become a public bathroom.” Instead, the company is “going to make the right decision 100 percent of the time and give people the key, because we don’t want anyone at Starbucks to feel as if we are not giving access to you to the bathroom because you are less than.”

    In this case, Schultz is using “100 percent of the time” as a euphemism for “public bathroom,” because, of course, Starbucks does not want to become known as the public restroom place — not among its $7 lattés, prepackaged protein bistro boxes and ceramic thermoses.

    It’s not about compassion for people who need to use a bathroom. Starbucks will always apologize profusely in response to events like this one to avoid lawsuits and an overall unpopular reputation among the millennial masses who invest so much in their business. Unfortunately, this heavy complacency can only make the occasional social issues that arise next to its name more difficult from here on. The next time Starbucks goes under fire, it will be because someone was denied access to a bathroom.

    And with that, we come to my third and final point that bathrooms should be something of a luxury at places like Starbucks for paying customers and employees only. Water, plumbing, electricity and general maintenance do not come at a small price. And Starbucks isn’t paying that price. Its customers are.

    Customers are not only paying for the coffee; they are paying for the heat and air conditioning, tables, accessible WiFi and bathrooms. Partners are paid to keep the place clean and comfortable for customers who spend literal hours studying, working, and holding meetings in the store. It seems like a fair trade to me.

    It doesn’t seem like a fair trade to me, however, if I pay $5 for my drink and then have to wait in line with a bunch of random tourists who just walked in wanting to use the single-family bathroom without buying anything. It also doesn’t seem like a fair trade if I’m paid to clean a bathroom that has been used for the wrong reasons by people who don’t care about the fact that it’s my job to clean up after them.

    I would say that I hope store managers will continue to use their best judgment with their backs turned to Starbucks’ new bathroom policy to decide who should and should not have access to their bathrooms, but that would probably result in another viral video, national outrage, and more policy changes.

    So I’ll just leave it at this: The bathroom policy should have never been altered.

    Audrey Conklin worked at a busy Starbucks in Boston for a year.

  10. Black ppl never Had RIGHTS in america……What they just did is call…KIDNAPPING!!! for being black….I am glad that is being more and more truth about america is the Number One Racist by the majority by white ppl….the TRUTH IS COMING OUT EVERY SECOND BY THE SECOND…LIKE THE BIBLE SAID…THE END OF ESAU WITH JACOB HAND ON HIS HEEL..

    Genesis 25:24 " And when her days to be delivered were fulfilled, behold, there were twins in her womb. 25 And the first came out red, all over like an hairy garment; and they called his name Esau (white people). 26 And after that came his brother out, and his hand took hold on Esau's heel (The END of WHITE PPL RACE) ; and his name was called Jacob (The BEGINNING OF Black people) : and Isaac was threescore years old when she bare them.

  11. That is just so wrong. It is telling anyone that you can hold up any business any business without a gun. Aldo, if these were white men nothing would have come of it. The public outcry came from colored folk.

  12. ANYONE SEEN THE WORLDS END?? STOP STARBUCKING US MAN!!! it's not a Master race issue is it? What about a facist issue? Or aristocracy issue? Because I know we still don't live in the nineteen sixties southern North Americana. Right? This is happy go lucky crap. They won. I was asked by a Puerto Rican Walmart greeter with an attitude for my receipt once after I had purchased my goods…$360 dollars worth. It's true so don't bother responding.

  13. A fact blacks may not want to hear – but it's the truth.
    Satan has you guys divided – and deceived.
    First – the Democratic party has been playing you guys for absolute and complete fools for decades. They know that all they have to do is stir up that "plantation/chains" talk and yall will vote for them. – – Then they start teasing/tempting/offering welfare – free things – that gets them votes, too. A little fyi – the Democrat party is the party that tried to keep the KKK around – that tried to stop the segregation of schools – the Dem/Libs hate black people – but they LOVE black people's votes.
    And then he (satan) has convinced – or maybe conditioned in the right word – that every time yall don't get your way – or are held accountable for something (like this Starbucks incident) to cry "racism" – and that will get you either more free stuff – or off the hook from whatever it is that you're being accused of or charged with.
    Satan has you guys so full of anger and hatred you can't see straight. And he's convinced you that it's all "whitey's" fault.
    Well news flash – – the civil rights day are OVER – they've BEEN over – but you guys refuse to let it go – why? Because you know if you let it go then you would have to get off your behinds and get a job, start obeying the laws of the land – and be a responsible part of society.
    But instead – you choose to sit back and holler "racism" every time someone doesn't cater to you.
    We as a people – we as a nation – are so very tired of that.

  14. Black or white I would never go into a restaurant and just set down and order nothing. Even when I'm waiting on friends I order drinks. To do otherwise would be unbelieveably rude.

  15. The leftist drool over this for their identity driven facism – The video of the arrest looks terrible, but the story behind it is perfectly legitiment and worthy of the outcome. Any thinking human sees right through this, and the fact the no official or Starbucks representitve can vocalise a genuine opinion on this looking at both sides of the equation is exactly what's wrong with today's politics.

  16. They settled with Starbucks for an undisclosed amount. These two morons are not heroes. They're shiftless bottom feeders who scammed liberal idiots out of a lot of money. They were there for a business rendezvous? Who wears sweat pants to a business meeting?

  17. imagine walking, getting tired and then u decide to just sit at Starbucks for a little break…. just because u didn’t buy anything… and because ur black…. u get arrested…. HUH

  18. Good for them, instead of asking for thousands of dollars they got $2 and the promise to work together in making sure things like this don't happen. Anyone wondering where the $2 came from, it was the city. I am glad for them, my mother did something similar when I broke my arm at an apartment play area. Under the play area was asphalt covered with wood chips, which was against safety codes. My mother sued the apartment complex to cover the court cost and to fix the play area. She got a couple of months of free rent and a couple months after that we moved.

  19. Don't ask anybody to leave because they might feel offended. Next thing you know Starbucks will become a center for the homeless.

  20. All this blah blah blah because 2 guys spending no money in a store were asked to leave. Never had anything to do with color. When you run a business you decide who to do business with but even more important you have the right to clear your store of persons not buying but just taking up space. Imagine we all show up at a food restaurant and sit around taking up space but not ordering? This whole medic circus was stupid!

  21. Starbucks is a white store for white people only. Because this is a white Nation. This is how america is supposed to be. It's not about black lives matter or all lives matter. It's' about white lives matter.

  22. I could tell by the way they “used their words” in the interview with RR that these 2 pups were taught by their parents (and “communities”) to lie and play dumb … If they weren’t so spineless they might could learn to roll over and sit pretty …”show their greatness, if you get what I mean”

  23. We can’t keep arresting blacks at the rate we are. If we don’t turn this around we won’t have any eligible janitors or window washers.

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